Welcome to our practice. We are a friendly and dedicated GP practice providing high-quality NHS healthcare to approximately 11,200 patients in Hellesdon and the surrounding areas of Norwich.
Our aim is to provide safe, compassionate, and patient-centred care for individuals and families at every stage of life. Whether you need advice for a minor illness, support with a long-term condition, preventative healthcare, or access to specialist clinics, our experienced team is here to help.
Our website has been designed to make accessing our services as simple and convenient as possible. Here you can find information about the practice, request repeat prescriptions, book or cancel appointments where appropriate, access online services, and stay up to date with the latest practice news and health information.
Serving you
Our multidisciplinary team includes GPs, nurses, healthcare assistants, pharmacists, care coordinators, receptionists, administrators, and support staff who work together to provide the right care, at the right time, from the right healthcare professional. We are committed to delivering efficient, high-quality care while treating every patient with dignity, kindness, and respect.
Partners in care
We believe the best healthcare is achieved by working in partnership with our patients. We encourage you to take an active role in your health and wellbeing, and we are here to support you in making informed decisions about your care.
Mission statement
‘We Endeavour to provide a high quality, professional service for all our staff and patients in the most efficient way’
How do we aim to do this?
- Value all our staff and patients, and ensure we provide them with the best outcomes.
- Provide compassion, Dignity, integrity, and respect.
- Maintaining the traditional values of a named family GP so we always provide our patients with continuity and care.
- Ensuring all staff are approachable, courteous.
- Ensuring we are always reviewing how we can provide the best service
- Committing to all levels of training to always achieve the best
- Engaging with our Patient Participation Group and listening to their thoughts.
- Always supportive of staff developing skills and knowledge, to encourage the best outcomes for staff and patients.
- Take Care of our Patients and Staff.
- Respect our NHS colleagues and work together with other services.