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Get the Right Treatment

These days there are lots of choices within the NHS. Make the right choice, at the right time and you will get the best possible treatment.

Self Care A well-stocked medicine cabinet will help you treat minor ailments like coughs, colds, indigestion, cuts and bruises, at home. Pharmacists offer free professional health advice, without the need for an appointment, on everyday illnesses and can answer questions about prescribed and over the counter medicines. Consult your doctor if your illness continues or becomes more severe.

Timber Hill Walk-in Centre Located on Level 4, The Mall, Timber Hill, Norwich, tel: 0300 0300 333. The skilled and experienced nursing team provides fast and convenient NHS treatment and will advise and treat minor problems such as cuts, bruises, burns, sprains, rashes, eye problems, minor infections, coughs and sore throats. Open every day early until late. No appointment necessary.

Family medical care overnight and at weekends A Norfolk wide out-of-hours service run by the East of England Ambulance Service will help you and your family if you need urgent medical care at night and at weekends. It operates from 6.30pm to 8.00am Monday to Friday and 6.30pm Friday night to 8.00am Monday morning and on public and bank holidays. You may be given advice over the telephone by a doctor. Sometimes you will be asked to visit a nurse, doctor or paramedic at a nearby location. If necessary a home visit will be arranged. Call 111

Your GP surgery We are open Monday - Friday (except Bank Holiday's). We also open for prebooked appointments on Saturday mornings and Tuesday Evenings. Please see elsewhere on this website for details.

We are available when open to deal with minor injuries such as :-

    • sprains and strains

    • wound infections

    • minor burns and scalds

    • minor head injuries

    • insect and animal bites

    • minor eye injuries

    • injuries to the back, shoulder and chest


Our Minor Injury service is availiable to all our patients and parents should be aware that we are happy to see and treat children with minor injuries.

    • A & E Go immediately to the nearest Accident and Emergency Department

if someone is unconscious, bleeding heavily, or if you suspect broken bones, eg. hips or legs, or there are deep wounds, such as a stab wound, a suspected heart attack/severe chest pain or any difficulty in breathing. Your local A&E department is at the Norfolk & Norwich University Hospital or ring 999 for an ambulance.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website